FAQ's

COLOURS 

Due to the difference in computer monitors, it can be difficult to accurately represent the colours of each product. We have tried our very best to represent the colours as closely as possible. 

MATERIALS USED

Our earring studs are glass based. Settings are either copper plated or stainless steel. Standard earring posts, used for 8mm Glitter Glass Earring Studs, are stainless steel. All studs come with flat pad earring backs. Please follow our care instructions when looking after your new studs - care instructions are provided within each parcel. 

ITEM MISSING FROM PARCEL

Should a product be missing from your order when received, simply fill out a "Contact Us" form and we will rectify this issue as soon as possible. Please quote your order number in the inquiry and the product name of the item missing. 

INCORRECT ITEM RECEIVED 

If you receive an item that was not purchased, simply fill out a "Contact Us" form and we will make the appropriate investigations. Please quote your order number and provide a photo of the item received. 

INCORRECT ADDRESS PROVIDED AT CHECKOUT

You must provide complete and accurate details at the time of checkout. You may be required to provide additional details upon our request to ensue the accuracy of your order. 

It is of the consumer's responsibility to submit the correct delivery address and delivery instructions at the time of placing your order. If an incorrect address is provided, Daring Designs Co is not obligated to re-send the order to the correct address at our own expense.