Returns & Exchanges

RETURNS

We gladly accept returns. If you are wanting to return a item please use the 'Contact Us' form and quote your order number. To be eligible for a return, please contact us within 3 days of receiving your order, any inquiries outside this time frame will not be eligible for return. All return items must be in the original packaging and unworn. 

To return your order, place your black tin in the original postage bag/bag, write 'Return To Sender' on the front and pop your parcel in a red Australia Post box. Once we have received your order, we will be in contact to let you know the outcome. 

 

EXCHANGES

We gladly accept exchanges, however this is only when the criteria has been met for an exchange. We will not accept an exchange if you have decided that you do not like your purchase anymore. Exchanges will only be eligible to the exact dollar value of the item purchased. 

To exchange your item, please follow the same steps as "Returning".